Administrative Officer

The objective of this post is to ensuring efficient daily operations, smooth coordination among departments, and effective head office administrative support.

Requirements

• Bachelor’s degree in Business Administration/any other related Business Studies.
  
• At least 6 years working experience in office administration and employee relations management
  

• Ensure the smooth functioning of office operations, including handling administrative tasks such as filing, record-keeping, and document management.
  
• Manage office supplies, ensuring timely replenishment without overstocking.
  
• Ensure all office equipment is operational and serviced regularly.
  

• Prioritize and complete administrative tasks on time, such as processing paperwork, managing communications, and handling inquiries.
  
• Assist in organizing meetings, events, and appointments efficiently, coordinating resources as needed.
  

• Ensure adherence to office policies, procedures, and timelines.
  
• Facilitate clear and timely communication between departments, staff, and external partners.
  
• Handle incoming and outgoing correspondence (email, phone, mail) promptly and accurately.
  
• Ensure smooth coordination of office activities and scheduling.
  
• Provide excellent customer service to internal and external clients, ensuring inquiries are addressed quickly and professionally.
  
• Serve as the point of contact for visitors and ensure their needs are met in a courteous manner.
  
• Resolve administrative issues and escalate problems when necessary to avoid disruptions.
  
• Maintain accurate and up-to-date records, both digital and physical, to ensure easy retrieval and secure storage of important documents.
  
• Regularly review and update filing systems for efficiency and accuracy.
  
• Provide administrative support to other team members, including preparation of travel authorizations and claims, preparing reports, and managing schedules as needed.
  
• Cross departmental assistance in managing administrative tasks from time to time.
  
• Identify areas for improving office processes and procedures to increase efficiency and reduce operational costs.
  
• Implement new tools or techniques to streamline administrative tasks introduced by the management.
  
• Actively seek feedback from staff and through management adjust office operations when needed.