Communication Engineer (Access And Transmission Systems)

Responsible for planning, installation, and maintenance of access and transmission systems infrastructure to achieve 98% service availability. This role involves managing LAN/WAN networks, MPLS, SDH, and DWDM systems, while adhering to local and international standards and corporate strategic plans

Responsibilities

Maintenance and Management of Access and Transmission Systems

• Direct, coordinate, and implement maintenance schedules in line with manufacturers’ recommendations and maintenance policies.
  
• Identify and mobilize maintenance resources and perform and supervise maintenance activities.
  
• Generate detailed maintenance reports and provide actionable insights to address equipment performance and network quality.
  
• Manage LAN/WAN networks, including switches, routers, and wireless access points.
  
• Monitor MPLS, SDH, DWDM, and OTN networks to maintain optimal performance.
  

System Performance and User Requirements

• Monitor, analyze, and document system performance while offering innovative solutions for improvement.
  
• Provide Access services for new traffic, update traffic details, and manage system configurations.
  
• Investigate, respond, and report on system faults, failures, and end-user issues, ensuring alignment with user needs and ICT policy.
  
• Maintain an updated inventory of all Access and Transmission equipment and ensure functionality of multiservice optical add/drop multiplexers.
  

Voice and Video Communication Systems

• Design, install, configure, and maintain VoIP and Video Conferencing systems, including Communication servers/PABX, Voice Recorder and Network Management Systems.
  
• Operate and maintain call center software ensuring high-quality service for internal and external communication needs.
  
• Configure and troubleshoot Voice over IP (VoIP) systems for optimal performance and reliability.
  

Annual Budgeting and Procurement

• Participate in budgeting processes, including activity planning, budget line development, and procurement plan preparation, ensuring alignment with financial regulations.
  
• Draft equipment specifications, evaluate bids, and manage contracts as per PPDA procurement guidelines.
  

System Software and Tool Management

• Maintain, update, and ensure the availability of tools and software critical for Access and Transmission system operations.
  
• Develop and manage a database of all software tools used for system management, ensuring regular backups for disaster recovery.
  
• Regularly update system software in line with the latest technology trends to maintain operational efficiency and compliance.
  

Installation and Integration of New Systems

• Develop comprehensive installation guidelines for new equipment and integrate it with the existing UETCL Telecom network.
  
• Conduct testing, commissioning, and documentation of new installations, ensuring configurations align with international standards.
  
• Integrate new systems to support grid-related services, enhancing communication capabilities across the network.
  

Requirements

Qualifications, Skills and Experience:

• Education: University Degree in Telecommunication, Electrical, or Electronic Engineering or equivalent.
  

Technical Skills:

• Competent in LAN/WAN design, installation, and maintenance.
  
• Strong understanding and hands-on experience in MPLS-IP, MPLS-TP, SDH, DWDM, and OTN networks.
  
• Knowledgeable in multiservice optical add/drop multiplexers.
  
• Proficient in VoIP and Video Conferencing systems.
  
• Experienced in Unix-based systems, including Suse Linux Enterprise, CentOS, and RedHat.
  

Experience:

• Must have a minimum 2 years of experience in network design, installation, configuration, and maintenance.
  
• Must have at least 1 year in managing communication systems such as TDM, PDH, SDH, and access and carrier equipment.
  
• Proven expertise in maintaining communication systems within a corporate or industrial setting.
  
• Soft Skills: High integrity, motivation, innovation, teamwork, resilience under pressure, and flexibility for long hours.
  
• Must possess a valid driving permit.