Country Head - Pharmaceutical/Healthcare Products Distributor

Job Title:Country Head - Pharmaceutical/Healthcare Products Distributor

Location: Uganda

Industry: Pharmaceutical/Healthcare Products Distributor

Department:Management

Reports to: General Manager – Kenya 

2. JOB PURPOSE

• Responsible for the management and performance of the company.
• Manage the business and its activities in accordance with the strategy, plans, practices, and policies approved by the COO.
• Lead, manage and co-ordinate all activities of company’s businesses across all segments & labs in Uganda.
• Provide strategic direction to the Heads of departments and their teams.  

3. KEY DUTIES & RESPONSIBILITIES

Strategic Management

• Monitor the organisation performance against the strategic plan, working with the management team to stay on target.
• Lead the short-, medium- and long-term development and follow up the agreed actions to be implemented.
• Provide leadership in the development and implementation of operational policies to support the business objectives.
• Promote a performance-oriented culture, which encourages team development.
• Ensure that the work plans and supervision systems are in place to meet the business strategies and objectives.
• Ensure that the business health and safety are always implemented in all aspects of service delivery and employment.
• Ensure that the business has appropriate and up to date policies and procedures.
• Build and maintain positive and effective relationship with external partners, banks, customers, government among others.
• Maintain a working knowledge of significant development and trends in the healthcare field.

Marketing and Business Development

• Play an active role with the stakeholders, exploring new opportunities for the business growth.
• Ensure that the company implement its commitment to delivering, with excellent customer focused service.
• Develop and maintain a customer focused culture and reputation.

Financial Management & Control

• Oversees overall business and projects, in terms of budget and timelines.
• Ensure that the financial figures and comments for reporting are available within deadlines.
• Facilitate the budgeting process and monitor the performance of the business against the set objectives.
• Responsible for the financial results of all business labs and sectors in Uganda.
• Ensure that proper monitoring controls are in place.

Team Management

• Recruit, select and orientate the Branch Managers and provide assistance with settling team members.
• Increase management effectiveness by training, coaching, counselling and disciplining direct reporting heads/ managers.
• Ensure that the teams are aware and understand the values, strategies and objectives of the business.
• Undertake regular performance appraisal to all direct reports, providing effective review/feedback and ensuring that the objectives are monitored.
• Set goals, establish results measurements and review job progress with management team.
• Create and maintain a positive and conducive work environment where teams are engaged and willing to perform at maximum capacity.
• Ensure that the teams are engaged in Human Capital initiatives, including but not limited to leadership development, performance management, succession planning among others.

Quality Management Systems

• Contribute towards the development and maintenance of a robust quality management system and spear-head the inculcation of a continuous improvement culture in the department.
• Develop and periodically approve updated documentation required for Branch operations.
• Assist in the development of departmental objectives and mechanisms to monitor and analyze achievement of the same.
• Contribute to team effort, the committee management teams and any other assigned Projects by accomplishing related results as and when requested.
• Ensure efficient communication and follow up on issues that require interdepartmental coordination by engaging actively with various heads of departments as per the defined Company Governance.
• Implement, follow and commit to all approved Standard Operating Procedures and Policies of the Company.

4. Qualifications, Skills and other prerequisites

Qualifications

• Degree holder in a science field with an MBA / business management or any other equivalent.

Experience

• At least 8-10years of relevant experience in a similar position / senior management team.

Technical Knowledge & Skills

• Sound knowledge of organisational management and development
• Understanding of successful human relations and personnel management
• Excellent interpersonal skills
• Ability to take responsibility for getting things done
• Outstanding leadership skills
• Ability to influence persuasively
• Strong analytic skills
• A strong sense of personal responsibility and accountability, with high professional standards
• Ability to manage risks strategically 
• Strong sense of urgency and results-orientation.
• Excellent communication, negotiation, and interpersonal skills. 
• Demonstrate a high level of integrity.
• Strong problem-solving skills and ability to make decisions.