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6 days ago
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IT Support Officer

Sinopec International Petroleum Service Corporation (SIPSC)

Engineering & Technology

  • Minimum Qualification :

Job Description/Requirements

We are looking for an IT support officer with hands-on experience in hardware and software installation, maintenance, network troubleshooting and internet connectivity management. You’d be responsible for ensuring smooth operations of all IT systems and providing technical support to staff. Knowledge of Chinese, though not a primary requirement, is an added advantage for this role.


Requirements

  • Ugandan native.
  • At least two years work experience in the IT field.
  • Proficiency in troubleshooting common IT hardware, software and network issues.
  • Strong understanding of internet connectivity and network configuration.
  • Proficient use of Microsoft Office.
  • Knowledge of IT security practices is an added advantage.
  • Fluency in Chinese (spoken and/or written) is an advantage but not a primary requirement.


How to Apply:

All candidates should merge their applications into one single pdf document to hrsinopec.ug@outlook.com with file name format as “position+major+name”. Only candidates who been deemed to have fully met the requirements of the roles will be contacted for interviews.


  • Providing technical support and troubleshooting for hardware, software and network issues.
  • Ensuring proper functioning of internet connectivity and network infrastructure.
  • Coordinating with the procurement team to ensure laptop/computer maintenance.
  • Informing staff of best practices for device maintenance and general IT best practices.
  • Documenting and maintaining detailed records of technical procedures, configurations and solutions.
  • Keeping up to date with new technology trends and IT solutions.


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