IT Technician for a Technology and Security Systems
Donswift Company Limited
IT, Software & Data
Job Summary
Investigating, diagnosing, and solving computer software and hardware faults.
- Minimum Qualification : Bachelors
Job Description/Requirements
Job duties:
- Maintaining records of software licenses.
- Managing stocks of equipment, consumables and other IT related supplies.
- Talking to clients and computer users to determine the nature of problems.
- Responding to breakdowns.
- Installing and configuring computer hardware, software, systems, networks, printers, scanners and more.
- Planning and undertaking scheduled maintenance upgrades.
- Investigating, diagnosing, and solving computer software and hardware faults.
- Agreeing call-out timescales.
- Obtaining replacement or specialist components, fixtures or fittings.
- Repairing equipment and replacing parts.
- Supervising junior engineering and technical staff.
- Ensuring compliance with health and safety legislation.
- Checking computer equipment for electrical safety.
- Consulting computer users to ascertain needs and to ensure that facilities meet user or project requirements.
- Keeping up-to-date with new technology.
- Managing it budgets, requisition of required equipment.
- Managing a team of staff including programmers, analysts and support specialists.
- Evaluating the functionality of systems.
- Call out client required support and installation.
- Scheduling upgrades.
- Providing user training, support, advice and feedback.
- Testing and modifying systems to ensure that they operate reliably.
- Managing secure network access for remote users.
- Designing maintenance procedures and putting them into operation.
- Ensuring adherence with software licensing laws.
- Implementing and managing security or integrity and backup procedures.
Requirements:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT support, systems administration, or a similar role.
- Strong knowledge of IT hardware, software, and network management.
- Hands-on experience with troubleshooting and repairing IT equipment.
- Familiarity with software licensing and compliance.
How to Apply:
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