Key Accounts Manager

Key Purpose Statement

To deliver volume and revenue growth in of specific Key Account channels, through customer relationship management, team leadership and trade execution.

Describe the level of interaction within and outside of the company as well as the nature and purpose of the interaction.

Various interaction within the company in particular COF. Further interaction with stakeholders and suppliers to activate channels and develop segmented execution plans.

Key Outputs and Accountabilities

• Manage adherence to trading terms and contracts. Implement tactical plan by key account customer.
• Manage the implementation of execution elements as per the Look of Success for all key account channels.
• Oversee customer relationships and engagements.
• Oversee revenue growth management initiatives.
• Jointly develop key account customer plans and ensure tactical execution.
• Manage diverse high calibre team.
• Grow Key Account volume and value in a particular channel.
• Build effective relationship with Key Account customers.

Judgement and decision making

• Inform critical decisions with regards to Local Customer Management, AB Development and Key Accounts within a particular geography.
• Local opex managed to ensure return within trade channels.
• Management of Strategy particularly execution of channel strategy developed centrally.
• Stills Matrix development.
• Sales Analysis and Reporting.

Qualifications and Experience

Qualifications:

• A relevant commercial degree or equivalent

Experience:

• Minimum of 5-7 Years relevant experience.
• Proven track record in Sales – including a Knowledge of Sales and Market trends and needs.
• Strong commercial capability
• Leadership

Competencies

• Customer service orientation.
• Strong negotiation skills.
• Well-developed Interpersonal skills.
• Ability to resolve conflict.
• Analytical thinker.
• Excellent Communication Skills.
• High initiative/self–starter.
• Ability to operate without direct supervision.
• Ability to lead & coach team members.
• Well-developed problem solving ability.
• Ability to coordinate work.
• Ability to positively influence others.

How to Apply:

All applications will be received and Reviewed through BrighterMonday Portal by Clicking on the 'Apply Here' section