Loan Consultant – Part Time

We are looking for loan consultants that will be the face of Unifi that will be responsible for the provision of loans to customers.

Requirements

• Experience in a customer-facing service role. A relevant diploma or degree is preferred but not required.
  

• Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image.
  
• Enter all new client’s details into the client registration system either manually or electronically.
  
• Checking documents and informing applicants of additional requirements and documents.
  
• Ensure all loans are properly documented with accurate and complete information.
  
• Maintaining client’s right to privacy and confidentiality throughout the loan process.
  
• Attending to all customer inquiries/questions by delivering first-class customer service.
  
• Ensure full compliance with the Unifi credit policy.
  
• Ensure proper cash management.
  
• Ensure that clients have the right information regarding the products, promotions, and other value-added services.
  
• Assist the branch in achieving set KPIs and operational goals
  
• Actively participate in all brand awareness and marketing activities
  
• Maintain thriving relationships with customers and stakeholders.