Manager Client Coverage
KCB Group
Customer Service & Support
Job Summary
Drive productivity of corporate relationship managers through client acquisition and management of existing corporate client relationships consistent with the Bank’s strategy in-order to achieve desired quality of business growth.
- Minimum Qualification : Bachelors
- Experience Level : No Experience
- Experience Length : No Experience/Less than 1 year
Job Description/Requirements
Responsibilities
- Drive productivity of corporate relationship managers through client acquisition and management of existing corporate client relationships consistent with the Bank’s strategy in-order to achieve desired quality of business growth.
- Enhance client retention by providing a one-stop point of contact for all the client’s needs and requirements while providing world class customer service.
- Establish and develop various sales strategies to meet ever changing customer needs in liaison with the Product Development Team.
- Maintain, acquire, and reactivate customer relationships to improve deposit liability growth and mix.
- Conduct market research and competitor analyses within marketing area and develop strategies that will give the Bank a large part of the market within its vicinity.
- Recommend the creation of viable and profitable risk assets to increase business office profitability.
- Design product offerings tailored to meet the needs of the corporate sector while maintaining regular contacts with their executives to push the Bank’s business.
- Initiate and carry out recovery action on non-performing credits facilities.
- Provide overall leadership of the Corporate Relationship Managers and define a framework for developing them into a high performing and engaged workforce, through managing their performance, motivating, coaching, and training them accordingly.
Requirements
Degree Level Bachelor’s Degree
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