Manager Reconciliation & Support

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED

§ A Business degree in Finance, Commerce, Business Administration, Economics,Statistics, Management or any relevant field.

§ Possession of a Certified banking qualification or Master's degree in a relevant fieldwould be an added advantage.

§ Relevant practical training in Reconciliation & Support Operations.

§ A minimum of 4 years’ experience, 2 of which must have been in banking operations, ina Management role.

§ Proficient in the use of Microsof Office Tools.

§ Sound knowledge of general banking law and practices including AML, Data privacy andFinancial Crimes practices.

KEY RESPONSIBILITIES /KEY DELIVERABLES

§ Responsible for supporting & ensuring timely reconciliation of head office transactionsincluding operational transactions in cash & treasury, payments & trade and channelsoperations.

§ Lead the analysis of the existing reconciliation processes in order to assess the strengthof the controls and identify areas for improvement.

§ Develop working knowledge of industry practices and standards.

§ Assist in training, staff development, performance reviews and disciplinary actions

§ Ensure compliance with regulatory requirements relating to reconciliations.

§ Establish and review key operational risk indicators/key control standards andimplement action plans to minimize the Bank’s exposure to fraud and losses.

§ Manage the Bank’s operational risk exposure by supporting the Business to identifyareas of operational risk exposure and by implementing corrective action.

§ Ensure unreconciled items are investigated and well reported in a timely manner.

§ Proactively research new reconciliation & control methods and solutions with a view ofachieving a more streamlined process and/or improved customer experience

§ Identify workflow/system improvements and work with supervisor and operationsteam to enact change.

§ Oversee the data verification activities for operations to confirm that all postedtransactions have supporting vouchers/documents.

§ Foster timely and accurate verification of transaction data and escalate any incidentstimely for corrective actions.§ Plan, organize, direct, review, coordinate, and establish controls for recordsmanagement activities.

§ Supervise the reconciliation of Wendi wallet accounts.

§ Advise on accounting entries for any new products or enhancements related to bothWendi and bank offerings.

§ Train Wendi Partner banks in reconciliation of the Wendi wallet transactions.

§ Drive the derisking of branches through centralization of suspense accountreconciliation

§ Act as the primary focal point for records management and archiving as well asproviding guidance to other departments on the management of records & Information

§ Conduct regular inspections of all records storage areas to confirm that proper accesscontrols are in place.