Safeguarding Officer (HR)

About the Position

The primary focus will be to support all ALIGHT members (and through them, all ALIGHT staff and related personnel) to ensure continuous improvements in reinforcing ALIGHT Code of conduct  with attention to protection from sexual exploitation and abuse and related aspects. S/he will support ALIGHT members and their programs (and through them partners and sub-grantees) to foster a work environment that prevents violation of  ALIGHT policies and procedures as stipulated in the HR policy. This role will from time to time engage in other Human Resources functions as advised by the line manager.

Under the supervision of the Human Resources Coordinator, the successful candidate will play a crucial role in maintaining the integrity and professionalism of our workforce by implementing disciplinary procedures and addressing any staff issues that may arise. He/she will work closely with other HR coordinator to develop and implement strategies that promote a positive work culture and minimize conflicts. The position holder will possess excellent communication and interpersonal skills, with the ability to handle sensitive situations with tact and discretion. In this role, you will also be responsible for maintaining accurate records of disciplinary actions and ensuring that all documentation is complete and up-to-date.

Key Duties & Responsibilities

Systems strengthening, monitoring and reporting.

• In consultation with all levels of the organization, especially HR departments and PSEA/CP focal points, support the process of improving prevention of SEA through HR policy and practices, including PSEA/CP standards into induction materials and training courses for ALIGHT employees and related personnel; reinforcing PSEA/CP standards from the job description to final recruitment stage and performance management; and overall in systems development to ensure ALIGHT does not rehire or redeploy or provide references for those found responsible for SEA.
• Coordinate with management, the development of strategies, systems and procedures to respond to SEA and other staff discipline related aspects including integrating already existing complaint mechanisms and identifying additional complaint channels, supporting management with guidance on best practice community-based complaints mechanisms, and supporting the management in developing investigative capacity and standards in victim/survivor assistance.
  
• In coordination with the line Manager work to have in place effective and consistent monitoring and evaluation mechanisms on ALIGHT code of conduct  
•  In coordination with the HR coordinator and other colleagues to conduct investigations and act as the resource person to help source tools, resources and provide any relevant guidance to ensure timely closure of the cases that are under investigation.
•  Working closely with the HR team provide guidance through training in the roll out of education programs and support PSEA/CP focal points and managers in the development of awareness raising, sensitization, communication and training resources go new and existing staff as needed.
•  Create and maintain a PSEA/CP resource tool (e.g. wiki) to ensure systematic education of ALIGHT Staff and related Personnel to prevent and empower them to respond to SEA other related code of conduct.
•  Receive safeguarding reports/ concerns and ensure that appropriate steps are taken to address them. Ensure that all concerns and reports are promptly investigated and concluded.
•  In coordination with the Team Leaders, raise awareness on safeguarding policy in communities and ensure that community members know what behaviors to expect from staff and how to raise and report concerns.
•  Coordinate all FRRM related cases that come to management that are Alight staff facing for timely handling and closure.

Other Human Resource Roles

• Staff onboarding
• Conduct exit interviews and analyze staff feedback to be shared with the HR Coordinator and the Leadership Team for their information and decision making.
• Update the HR Software with the respective staff biodata information such as change in titles, location, salary and exit status accordingly.
• Prepare manpower statistics, including information for Quarterly report on new hires / exit staff (respective appointments/exits), and any other required HR reports for HR Coordinator and management
• All staff refresher training on ALIGHT Policies
• Participate in recruitment process as assigned in the line manager

Requirements

Qualifications and experience:

• Education:  degree in human resource management,  social sciences, human resources law or any other related course. 
• Prefered strong knoweldge and expereince in handling investigations, crinminal law,  general protection/safegaurding and gender-based violence or related field.
• Work Experience: 3-5 years of relevant work experience, especially in compliance and ethics; investigative practice skills; familiarity with Safeguarding and PSEA.
• Experience integrating organization compliance.  
• Familiarity with humanitarian operations in non- profit set up.
• Famirlarity and experience of generic human resource roles. 

Knowledge, Skills, and Behaviors Required to Achieve Role’s Objectives:

• High level of integrity & Confidentiality
• Remains calm and positive under pressure and in difficult situations.
• Excellent written and spoken English skills.
• Analytical skills for analysis of reported cases / allegations and make necessary reports after conclusion.
• High level of emotional interagency
• Strong analytical, organization, planning and communication skills.