Sales Agents

As a Sales Agent, you will play a vital role in driving revenue and building strong relationships with clients. Your primary responsibility will be to promote and sell our products/services to both new and existing customers, identify sales opportunities, and meet targets to help us achieve business growth.

Requirements

● Diploma/Bachelor’s degree in business administration or related field

● Previous experience in sales, customer service, or a related field

● Strong communication, negotiation, and presentation skills

● Goal-driven with a proven track record of meeting or exceeding sales targets

● Self-motivated with a positive, can-do attitude

● Ability to build rapport and establish trust with customers

● Comfortable using CRM systems or sales software

● Excellent communication and interpersonal skills

● Customer Engagement:

○ Establish and maintain relationships with both new and existing clients through effective communication and quickly resolving client’s issues

○ Build and maintain strong relationships with clients and community leadership to understand their financial needs and suggest tailored solutions.

● Product Knowledge and services: Demonstrate in-depth knowledge of the company products offered and the sales/ credit processes for acquiring the leases to potential customers.

● Sales drive and Strategy:

○ Develop and implement sales strategies to meet or exceed assigned sales targets consistently

○ Coordinate with the branch executive, account managers and other branch staff to implement activities aimed at increasing demand for Tugende’s products and services

● Lead Generation: Identify and pursue new business opportunities through networking, community engagements, calling potential clients, attending industry events and conducting outreach activities to educate both the community and prospects about Tugende’s offerings

● Sales Presentations: Prepare and deliver compelling sales presentations and product demonstrations to potential clients and ensuring timely follow-up

● Market Research:

○ Stay informed about market trends, competitor activities, and customer preferences in the assigned area and adjust sales strategies accordingly.

○ Together with the Marketing team, drive (or participate in) market research to carry out benchmarks and observations that position Tugende for better sales performance.

● Reporting:

○ Maintain accurate records of sales activities, customer interactions, and forecasts using CRM software.

○ Prepare and deliver regular sales reports and forecasts to the branch executives and senior management as and when required.

● Collaboration:

○ Coordinate with the branch executive, account managers and other branch staff to implement activities aimed at increasing demand for Tugende’s products and service

● Collaborate with the marketing team to develop targeted strategies that resonate with potential clients in the community.

● Engage the branch executive with specific needs which if addressed will boost sales.