Sales and Installation Technician

Company: Softnodes ICT and Engineering Company Limited

Location: Uganda

Background

Softnodes ICT and Engineering Company Limited is an East African -Ugandan-based company specializing in providing innovative technology and electrical engineering solutions to individuals, businesses, and institutions. Established with a mission to deliver high-quality products and services, the company has built a reputation for excellence and reliability in the ICT and electrical and particularly engineering sectors.

Our core focus is on offering cutting-edge solutions in:

• Solar Energy Systems: Supplying and installing solar cameras and solar materials to promote clean, sustainable energy solutions.
• CCTV and Security Systems: Providing advanced surveillance equipment to enhance security for homes, businesses, and communities.
• Electrical Equipment: Supplying quality electrical materials and tools for various applications.
• ICT Solutions: Delivering tailored technology services that meet the unique needs of our clients.

At Softnodes, we are driven by a commitment to innovation, professionalism, and customer satisfaction. Our skilled team ensures that each project is handled with precision, from initial consultation to

installation and after-sales support. We envision a future where technology and electrical engineering empower individuals and businesses to achieve greater efficiency and security, contributing to Uganda's growth and development

Key Responsibilities

Sales and Customer Support:

• Attend to customers in the shop, make online videos on social media by providing detailed product knowledge and recommendations.
• Handle inquiries related to solar cameras, CCTV systems, electrical equipment, and solar materials.
• Create winning sales strategies that stand out of competition
• Prepare and issue quotations, invoices, and receipts for customers.
• Meet monthly sales targets by effectively promoting company products.
• Maintain an organized and attractive product display in the shop.

Field Installations and Maintenance:

• Assist in the installation and configuration of solar cameras, general CCTV systems, and solar materials.
• Conduct routine maintenance and troubleshoot equipment issues at client sites.
• Provide technical support and guidance to customers regarding product usage.

Inventory and Reporting:

• Monitor and manage shop inventory, ensuring stock levels are adequate.
• Record and report daily sales and installation activities to the supervisor.
• Assist in ordering and restocking inventory when necessary.

General Duties:

• Ensure the shop and workspaces are clean, organized, and functional.
• Support other departments when necessary, including deliveries and logistical tasks.
• Follow company policies and safety protocols during installations and customer interactions.

Qualifications and Skills:

• Education: Diploma or certificate in electrical engineering, sales and marketing, or related fields.
• Experience: Previous experience in sales, technical installations, or a similar role is an added advantage.
• Strong communication and interpersonal skills.
• Basic knowledge of solar technology, CCTV systems, and electrical equipment.
• Ability to work independently and in a team setting.
• Problem-solving skills and attention to detail.
• Proficiency in using computers for inventory, invoicing, and reporting.
• A valid driver’s license or motorcycle riding permit is an added advantage.
  
  

How to Apply:

All applications will be received and Reviewed through BrighterMonday Portal by Clicking on the 'Apply Here' section