Sales Executive Fleet/Retail - Automotive

Education
Bachelor Degree in Relevant field of study preferred
Required Qualifications & Skills

Minimum Experience:

• 3+ years of Automotive sales experience
  
• Proven experience in the field of automotive customer relations and marketing 
  

• Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries and investigating and resolving customer problems.
  
• Support in the monitoring and review of performance and behaviors of dealers to identify and resolve non-compliance with the organization's policies and OEM standards
  
• During sales interactions, look for opportunities to bridge customer needs to additional products/services offered by the organization.
  
• Extract and combine data to generate standard reports.
  
• Respond to basic issue escalations promptly and appropriately; provide managerial approvals as required.
  
• Sell simple products and services directly to customers while following standard protocols. May also or alternatively involve providing back-office support to a sales team.
  
• Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
  
• Develop own capabilities by participating in assessment & development planning activities include formal and informal training & coaching; gain or maintain external relevant professional accreditation to improve performance & fulfill personal potential.