Stylist

Job Summary

The ideal candidates will have a passion for hair care and grooming, delivering exceptional customer service while staying up-to-date with current trends and techniques. As part of our salon, you will play a key role in creating a welcoming environment and ensuring client satisfaction through personalized services.

Responsibilities

• Create a welcoming and comfortable experience for clients.
• Provide haircuts, trims, and hairstyles tailored to client preferences. Create styles ranging from classic to modern, including updos, braids, and curls.
• Perform hair care services such as deep conditioning, keratin treatments, and scalp treatments to enhance hair health.
• Schedule and manage appointments effectively.
• Discuss hairstyle options, assess hair conditions, and recommend treatments and styles that suit the client’s face shape, lifestyle, and needs.
• Collaborate with the team to maintain a positive salon environment.
• Apply coloring techniques such as highlights, balayage, ombre, and full dye applications while ensuring the client’s safety and satisfaction.
• Advise clients on hair care routines and suggest suitable products to maintain their hairstyles.
• Stay informed on the latest trends in hair fashion, styling tools, and haircare products to meet customer expectations.
• Clean, sanitize, and maintain all hairstyling equipment in compliance with salon standards and health regulations.
• Work closely with other salon staff to ensure a seamless customer experience and maintain a positive team atmosphere.
• Resolve client concerns promptly and professionally.

Soft Skills

• Communication: Ability to listen to client preferences and provide recommendations.
• Customer Service: Building rapport with clients to ensure a positive experience.
• Attention to Detail: Precision in cutting, styling, treating and grooming to meet client expectations.
• Creativity: Offering modern and trendy styles tailored to clients’ needs.
• Time Management: Efficiently managing appointments and walk-ins.
• Problem-Solving: Handling difficult hair textures, scalp issues, or specific client requests.

Business Skills

• Upselling Products and Services: Recommending hair products and additionalmservices to clients.
• Marketing and Branding: Building a personal or shop brand through social media and word-of-mouth.

Key Performance Indicators (KPIs):

• Client Retention Rate
• Customer Satisfaction Scores
• Appointment Punctuality and Time Management
• Sales of Hair Care Products
• Hygiene and Compliance Standards Adherence

How to Apply:

All applications will be received and Reviewed through BrighterMonday Portal by Clicking on the 'Apply Here' section