New
3 days ago
Job Summary
We are looking for a Telesales Representative to drive sales through outbound calls, follow up on leads, and convert inquiries into successful transactions. The ideal candidate will have strong persuasion skills, excellent communication abilities, and a results-driven mindset to boost revenue and customer engagement.
- Minimum Qualification : Bachelors
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
About Black Lyf
Black Lyf, is a fast-growing company dedicated to curating bold, vibrant lifestyles. We specialize in high-quality, durable, and trend-driven audio and wearable products designed for functionality and style.
Key Responsibilities
Sales & Lead Conversion
● Make outbound calls to potential and existing customers to promote products and close sales.
● Follow up on leads generated from online inquiries, social media, and referrals.
● Guide customers through the order placement process on the website.
● Meet or exceed daily, weekly, and monthly sales targets.
Customer Engagement & Relationship Management
● Build rapport with customers and address their inquiries professionally.
● Provide tailored recommendations based on customer needs and preferences.
● Ensure timely follow-ups to maximize conversions and customer satisfaction.
● Gather feedback to improve the sales process and customer experience.
Sales Reporting & Performance Tracking
● Maintain accurate records of calls, sales, and customer interactions.
● Analyze call performance and conversion rates to identify areas for improvement.
● Prepare and submit regular sales reports.
Qualifications & Skills
● 2+ years experience in telesales, customer service, or sales (experience in e-commerce or B2B sales is an advantage).
● Excellent verbal communication and persuasive skills.
● Ability to handle objections and negotiate effectively.
● Tech-savvy: Comfortable using CRM systems, WhatsApp Business, and e-commerce platforms.
● Self-motivated with the ability to work independently and meet targets.
What We Offer
● Competitive salary + commission-based incentives
● Career growth and professional development opportunities
● A dynamic and supportive work environment
How to Apply
Apply via the BrighterMonday Portal by clicking on the 'Apply Here' button.
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