Waiter/Waitress

Job Purpose

We are looking for skilled waiters/waitresses who can provide exceptional customer service, take orders accurately and deliver food and beverages to our customers, and work well in a fast-paced environment. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Company background

Genius foods is a Restaurant, Bar and Guest House. The business was opened in 2022. Our main business is to offer good local food (of high quality) around Entebbe town. We want to have the best local foods around Enteebe Kitooro near the Market. We also serve faster foods, take away, and make Muchomo (Goat and Beef).

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using order slips or by memorization
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Candidate specification

• Minimum S.6
• No experience needed
• Having a degree is an added advantage

Critical skills required

• Proven work experience as a Waiter or Waitress is and added advantage.
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS) is an advantage
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts

How to Apply:

All applications will be received and Reviewed through BrighterMonday Portal by Clicking on the 'Apply Here' section