Human Resources Manager

Overview
Jhpiego is implementing a five-year Urban Health Activity in Kampala, Mukono and Wakiso with funding from the United States Agency for International Development (USAID). The Activity aims to strengthen urban health systems and improve equitable health outcomes among all urban dwellers by working with districts, municipalities, and the Kampala Capital City Authority to provide quality primary healthcare services. It also focuses on optimizing available resources and enhancing private sector capacity to ensure sustainable improvements in health outcomes and a more resilient urban healthcare system. The Activity will address poor quality of care, congestion in public health facilities, uncoordinated referral system, weak community and surveillance structures, limited private sector capacity, and gaps in enabling environment results in poor health outcomes. The project's key expected results include the following: improved access to and use of quality, maternal, newborn and child health (MNCH), family planning/reproductive health (FP/RH), nutrition, and malaria services and improved disease outbreak response.

Purpose Of Position
The Human Resource Manager will provide leadership management of the overall provision of HR services, policies, and programs for the Uganda Country Office. This includes advising senior management on all strategic HR matters and overall management of the Country Office HR matters e.g. orienting and onboarding new staff, developing, implementing and managing HR policies, processes and procedures in accordance with Jhpiego office policy manual. HR Manager will also manage staff recruitment and continuous performance monitoring process.

Applications will be shortlisted on rolling basis.

Responsibilities

General HR Responsibilities

• Analyze the country’s HR needs and establish specific HR objectives for country office to ensure that HR policy/procedures and standards are met
• Ensure country level management team members are well versed on country-related HR policies and that policies are implemented consistently.
• Advice Country Director on all HR related issues.
• Review salary and benefits policies for local nationals to ensure that Jhpiego is able to attract and retain highly skilled staff
• Coordinate annual merit review process
• Review and update country office employment policies as per local laws and best practices in the iNGO community.
• Liaise with Regional Human Resources Business Partner and Chief Human Resources & Administrative Officer as required.
  
  

Compensation And Benefits Responsibilities

• Provide guidance to Country Director on all local compensation related issues
• Review salary scales and bench mark to the market on a regular basis.
• Manage the design, implementation and administration of innovative compensation programs and policies
• Conduct job evaluations on new and existing positions, including reviewing job descriptions and recommending appropriate grade assignments
• Support Country Director by answering compensation related questions
• Evaluate jobs for internal equity and external competitiveness against salary survey data
• Develop detailed knowledge of Jhpiego expatriate comp and benefits policies and practices administered by Baltimore.
• Administer all employee benefits and provide responses to staff regarding benefits.
• Review Jhpiego, Uganda benefits packages from time to time to ensure compliance with local laws and competitiveness with other international NGOs.
  
  

Staff Recruitment Responsibilities

• Partner with hiring managers and Country Director to evaluate needs and determine specific position responsibilities and requirements to ensure accurate candidate sourcing
• Draft job descriptions and advertise via appropriate channels in Uganda
• Evaluate and benchmark new jobs to place them appropriately in the organization’s salary scale.
• Prescreen candidates and administer appropriate tests and coordinate next level of interviews
• Counsel hiring managers on staffing and recruitment related matters, including legal considerations and coaching on interview techniques
• Organize, lead and document post-interview debrief/feedback with interview teams and candidates
• Perform detailed reference checking and/or reference analyses on selected candidates and review results with hiring managers
• Ensure recruiting and hiring practices are in compliance with government regulations and organizational policies
  
  

New Hire Orientation And Employee Relations Responsibilities

• Coordinate on-boarding with other departments to support the learning process of new employees
• Conduct follow-ups with new staff to ensure adaptation and identify problem areas
• Work closely with Supervisors to address issues affecting new staff
• Develop and maintain a healthy employee relations environment providing staff a venue to discuss their work-related problems and concerns.
• Advise and assist staff with disciplinary and grievance issues
• Mediate in staff conflict situations.
  
  

Employee Records Maintenance

• Ensure that employee files are complete and all required documentation is maintained in a confidential and secure manner.
• Ensure that HQ receives new employee documentation in a timely fashion.
• Maintain recruitment and attrition statistics for staff.
• Other duties as necessary and as assigned.
  
  

Required Qualifications

• Masters in Business Administration, Human Resources or related field with 7+ years managing human resources functions for mid-sized organization preferably with an international organization.
• In depth knowledge of Ugandan employment practices
• Highly motivated, energetic, independent self-starter with strong service orientation
• Highly organized with keen attention to detail and ability to prioritize multiple responsibilities
• Strong presentation and communications skills, oral and written
• Proficiency in computer applications to include MS Office: Word, Excel and PowerPoint Preferred Qualifications:
• Knowledge of USAID policies and procedures
• Abilities/Skills: (action, i.e. negotiate, manage, exercise independent judgment, act as technical advisor, network, train, etc.)
• Attention to detail and accuracy in data management, analysis, and reporting;
• Cooperative, competent, hardworking, flexible and dependable in a multi-cultural, open office situation;
• Self-motivated and proactive with a positive attitude to work;
• Effective communicator and team member, instilling trust and confidence;
• Ability to organize and coordinate information and logistics for programs and activities.
  
  

Preferred Qualifications

Total compensation will be based on the country of hire and Jhpiego’s local compensation plan.

Jhpiego offers competitive salaries and a comprehensive employee benefits package.

Please apply at www.jhpiego.org/careers

Applicants must submit a single document for upload to include: cover letter, resume, and references.

For further information about Jhpiego, visit our website at www.jhpiego.org

Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.

Jhpiego is an Affirmative Action/Equal Opportunity Employer

Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans.

EEO is the Law

RECRUITMENT SCAMS & FRAUD WARNING

Jhpiego has become aware of scams involving false job offers. Please be advised:

• Recruiters will never ask for a fee during any stage of the recruitment process.
• All active jobs are advertised directly on our careers page.
• Official Jhpiego emails will always arrive from a @Jhpiego.org email address.
  
  

Please report any suspicious communications to Info@jhpiego.org